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STORE POLICIES

  • Who we are
    Our website address is: https://www.shoplivelovelocalmi.com. The online store of LIVE. LOVE. LOCAL. MICHIGAN.™ Magazine.
  • Cookies
    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Embedded content from other websites
    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
  • Password Reset
    If you request a password reset, your IP address will be included in the reset email.
  • Who we share your data with
    How long we retain your data For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • What rights you have over your data
    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Transactions
    When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes: 1. To provide and operate the Services. 2. To provide our Users with ongoing customer assistance and technical support. 3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages. 4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 5. To comply with any applicable laws and regulations. Please note, the terms and privacy policies of such third parties may apply to you as well, in particular: Google Analytics, Google Optimize, Google Ads, Google Tag Manager, Google Recaptcha. Your acceptance of applicable third party terms is required to access the Website and Products. The Website and Products may contain links to third party websites. Such links do not amount to an endorsement of such other websites. Thrust Media, LLC is not responsible for other websites. Our company is hosted on the Wix platform. Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix's data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall. All direct payment gateways are offered by Stripe and adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable state and national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We do not sell your Personal Data to anyone at any time for any reason.
  • Requesting Refund
    All tangible unused products have a 14 day return policy. Single issue print magazines are non-refundable. Digital products are non-refundable. For tangible products that are damaged, we offer a full replacement at no cost to you. We will require proof/return of damaged product before replacement. Please follow the instructions on your packing slip for returns, or email us. For all other returns of unused, non-damaged products, you have 14 days from the purchase date to return the items for a full refund less any shipping costs. If your purchase received free shipping, we will refund you the full amount less shipping costs. All returns on non-damaged items are at the expense of the purchaser. If you are returning your product for a different size, please follow the instructions for returns on your packaging slip, or email us. Shipping costs for exchanges are at the expense of the purchaser. If you have any questions on our refund policy, please contact us.
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